Accessibility & Inclusion

Parking

Accessible Parking for Cars

For all other accessible vehicles, accessible parking is available within close walking distance at the following car parks:

1.

Secure Parking - Entrada Carpark

20 Victoria Road, Parramatta (entry via Ross Street)

Maximum Height: 2.1m

Website: https://www.secureparking.com.au/car-parks/australia/nsw/sydney/entrada

2.

Novotel Sydney Parramatta

350 Church Street, Parramatta

Maximum Height: 2m

Phone: 02 9630 4999

Wheelchair Access

Prince Alfred Square is a flat grassed area and accessible by wheelchair.

Accessible toilets will be available at the Festival site – please refer to the Festival Map

Ice Skating

The Winterlight Ice Skating rink is wheelchair accessible. Wheelchair users can access the rink in their own wheelchairs and can book for any session. However, if a quieter session with more space is preferred, then we recommended booking a ticket for a morning session on Monday – Thursday.

Night-time Workshops

All workshops are sensory friendly and open to all children.

Quiet Times

The 12pm session on Mondays and Wednesdays are dedicated quiet times, where music levels will be lowered and smaller crowds are expected at the event.

Companion Card

Winterlight supports the Companion Card program. For patrons who require assistance of a companion or carer on the ice skating rink or amusement rides, a second ticket is issued at no cost to the Companion Card holder. Please contact the Winterlight team directly on support@tailoredticketing.com.au to assist with your skating booking.

Get In Touch!

We would love your feedback in order to continue improving our access program and services. Please don’t hesitate to get in touch with us on at events@cityofparramatta.nsw.gov.au if you have any queries or suggestions regarding accessibility at Winterlight.